Counselling Service
Aviva provides access to a confidential counselling service, available 24 hours a day, 365 days a year.
This service offers immediate support for a wide range of issues, including:
- stress, anxiety and depression
- bereavement
- relationships and family breakdown
- bullying
- redundancy
- domestic abuse
- substance abuse
- pressure and work overload
Customers can access up to six telephone counselling sessions for each difficulty, subject to assessment.
Counselling contact number:
0117 934 0105
Wellbeing Library
The Aviva Wellbeing Library provides access to a wide range of wellbeing content, including articles, guides and videos.
Topics include:
- mental wellbeing
- physical wellbeing
- family wellbeing
- financial wellbeing
- Macmillan Cancer Support content
- practical wellbeing tools
This gives users access to helpful information on a broad range of everyday wellbeing issues.
Wellbeing Library link:
https://www.aviva.co.uk/services/wellbeing-library/
Line Manager Toolkit: Mental Health
Aviva also provides a Line Manager Toolkit: Mental Health, with bite-sized video modules and supporting resources.
This is designed to help line managers:
- spot signs of poor mental health
- feel more confident having supportive conversations
- better understand reasonable adjustments and workplace support
Terms and conditions link:
https://gcs.aviva.com/en-gb/classes-of-insurance/accident-and-health/terms-and-conditions/
Get Active and wellbeing discounts
The Get Active service offers access to sports, leisure and discounted lifestyle products to support healthier living.
This includes offers across:
- health and fitness clubs
- wellbeing products and services
- lifestyle discounts
- cancer care-related support offers
How to access the wellbeing discounts
To access the discounted wellbeing offers through Get Active:
- Visit https://workplace.aviva.co.uk/getactive/
- Follow the link to Go to Offers
- Enter the access code AHCGPA in the login box
- Register using your email address and chosen password
- Browse and redeem the available offers